Opening Times & Admissions
Opening Hours 2014
The gardens are open every day of the year except for the first Saturday in June when we celebrate Companions' Day. Companions' Day is an opportunity for those who support Chalice Well Trust to enjoy exclusive access to the gardens and listen to first class speakers.
The only exception to the times below is Christmas Day and Boxing, when the gardens are open 11 am to 3 pm.
April 1st - October 26th*
10:00 am to 6:00 pm**
October 27th* - March 31st
10:00 am to 4:30 pm**
* We change from summer to winter opening times when the clocks change at the beginning and end of British Summer Time.
** Last admission is 30 minutes prior to above closing times.
We request no smoking, no alcohol, no mobile phones, no dogs please (except guide dogs and assistance dogs.)
We offer two rates of Entrance Fees - Standard Admission & Gift Aid Admission.
Gift Aid is a very simple way a U.K. taxpayer can help support a charity.
Gift Aid Admission to Chalice Well includes a voluntary minimum 10% donation on top of the Standard Entry Fees. This additional 10% allows the Chalice Well Trust to treat the whole entry fee paid as a donation on which we can claim a tax refund from the government.
To be eligible you need to pay an amount of income or capital gains tax annually equivalent to the amount of tax we reclaim on your donation.
Your donation will help to preserve this Living Sanctuary for all.
"The true meaning of life is to plant a tree under whose shade you do not expect to sit".
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If you would like to make this contribution please fill in the Gift Aid Form available when you arrive and give it to the gatehouse volunteer when you purchase your entrance tickets.
The following information is for your ease, comfort and safety whilst visiting the gardens. Please be aware that we have areas with uneven terrain, cobbled paths and steps, and some of these may be slippery, so all visitors need to wear sensible, flat-heeled footwear. As we have water running through the garden and three unattended pools, if you are bringing children they must be closely supervised at all times, particularly to ensure their safety around the water. The only area where it is safe to drink the water is by the Lion's Head (see map). As a garden we have a wide variety of plants, some of which may be toxic if eaten, and you must supervise children within your care closely.
We would kindly remind you that to venture into areas indicated as not easily accessible will mean entering them at your own risk.
Most areas of the garden are accessible by wheelchair or motorised buggy, except for the meadow area which is up an incline behind the well head, or via stairs from a central point in the gardens. These entrances to the meadow are considered unsafe for those with limited mobility who use buggies or wheelchairs.
Entrance to the gardens for wheelchair users or the less mobile is via the bottom or exit gate in the forecourt. Please come to the office and a member of staff will assist you. There is an electric buggy available from the Trust for use in the gardens if required. Limited parking is available in the forecourt, and we advise that you bring your disabled parking permit with you. If this is not possible, please inform the office and we will lend you a temporary pass whilst you are visiting us, which will need to be returned to the office. We also have disabled toilets on the lower lawn close to the shop.
Should the buggy be required, this will be brought to the exit gate for your convenience. We would ask that the buggy be returned to the same area and the shop staff informed.
The areas that can be visited without the use of steps are: the lower lawns where the Vesica Piscis, the Yew Trees and one of our Holy Thorn Trees are situated. From there you can either go through the gateway behind the Yew Trees and enter Arthur's court, or if you wish to visit the Lion's Head and the well head itself, you will need to come out of Arthur's Court and take the pathway up a slight incline to the right of the gateway into the courtyard area, and then take an immediate right again. This will take you to the Lion’s Head and up to the well head itself. There are plenty of spaces close to the well head where a wheelchair or buggy can sit. We also have chairs and benches throughout the gardens. Please note at present we do not have wheelchair access to our shop.
If you are with friends or a carer, they can bring the water to you from the Lion's Head for you to drink. If you are by yourself and wish to purchase a bottle to fill at the Well, please let the shop know and a member of staff from the office will come and assist you. (For a map of the gardens please click here)
Assistance and Guide Dogs Information
We are only able to welcome Assistance and Guide dogs to the Gardens. We would like to make sure that your visit is enjoyable. We therefore suggest that the map of the gardens is viewed (please click the link above) for you to assess your potential visit.
If you need further information about accessibility in the gardens for your ease and comfort in deciding to visit, please call us and we will do our best to answer your queries. We hope you enjoy visiting the gardens for many years to come.
Garden Accessibility - Admission
We would request that for your ease and comfort, if you are travelling by yourself that you come to the office (white garage style door) where we can take payment for your entrance. If you are with companions then they can pay for you at the gatehouse. The walkway up to the gatehouse is slightly cobbled and has a steeper incline close to the gatehouse and may not be easy for some wheelchair users to negotiate. A carer or assisting companion is entitled to free admission.
The Chalice Well Trust, Registered Charity No. 204206
Help us sustain this Living Sanctuary & The Planet
One of the founding aims of the Chalice Well Trust is to beautify and sanctify the Well and surrounding Gardens and this includes reducing our environmental and ecological footprint, so we need your help.
As a visitor you have a very important role to play in helping us to conserve our natural assets and become a more sustainable destination.
We recognize that all life is connected and that how we live and what we do has a wider impact on our beautiful planet. We can all reduce our impact on the environment by making choices.
Here are some ideas on how you can help:
If you are a Companion staying in one of our two retreat houses, reduce energy by switching off lights and closing windows if the heating is on. The Energy Saving Trust also provides information on what you can do at home. http://www.energysavingtrust.org.uk
Give the Car a Rest
Leave the car behind, if only for a day. Walk, cycle or use public transport. We will happily provide you with advice.
Use local products, they give you a flavour of the area and help support local communities. We are fortunate to have some fantastic producers of food, drink and arts and crafts. Ask us about local markets or local produce.
Reduce, Reuse, Recycle
Try to avoid overly packaged goods and say no to that extra carrier bag. You can also support us in our efforts to recycle – please ask staff for more details.
Be Water Wise
The UK has rising costs for water treatment and flood defence so please use water wisely. Turn off the tap when brushing your teeth and adhere to towel policies or other water saving initiatives
Help us to look after the landscape and wildlife by not littering, guarding against fire and using footpaths and cycle-ways responsibly. Ensure you follow the Countryside Code
Support Green Businesses
There are thousands of businesses in the British Isles working to reduce their carbon footprint through the Green Tourism Business Scheme.